Searching for a Chipotle restaurant near you? Click on the link in this help guide to open the restaurant map, and look at all Chipotle Mexican Gills near your current location.
About Chipotle Inc. Chipotle is definitely an American restaurant chain that serves a simple menu of Mexican-inspired food. Founded in Denver, Colorado, in 1993 by Steve Ells, a classically trained chef, Chipotle continues to grow to more 2,000 store locations, which together serve over 1 million customers daily. The organization is renowned for its brand and marketing of Food With Integrity, its persistence for offering fresh meal items and sourcing ingredients from ethically minded suppliers. With this premium food ethos, Chipotle helped usher within an era of fast casual dining experiences, a few of which loosely mimicked the chains popular approach to fresh preparation and assembly-line service.
Since going public in 2006, Chipotles restaurant footprint has grown rapidly, now includes locations in Europe. The company has also created a portfolio of subsidiary brands, including Pizzeria Locale, the Asian-inspired ShopHouse Kitchen, and Tasty Made, a whole new burger joint. Following several food-safety incidents in 2015 associated with its flagship chipotle, however, the companys business has suffered, and even reported its first quarterly loss in a decade. In order to rebound sales and regain the trust of consumers, Chipotle has added new menu items including chorizo and introduced a rewards program called Chiptopia.
“To ensure us to continue to operate Chipotle there, portion of the deal is we must serve breakfast,” Niccol said. That location serves an egg and cheese breakfast burrito and something with egg and chorizo. That latter item, Niccol said, is definitely the reason he won’t rule breakfast out completely.
“Our chorizo is fabulous,” he said.”You put chorizo with eggs in a burrito, that’s excellent. Right? So down the road maybe, although not right now.” Instead of branching out into breakfast, Chipotle (CMG) is leaning into exactly what it knows its customers are after: meat burritos for lunch and, increasingly, dinner.
Chipotle CEO: Fake meat will not be our method of food
“People right now are dialed directly into Chipotle because they love the chicken, the steak, the carnitas, the barbacoa,” said Niccol, noting the company’s chicken burrito makes up the bulk of its sales.
Chipotle recently added carne asada to the menu as a limited-time offer, the 1st time that the chain added a new meat item as it reintroduced chorizo in 2018. The carne asada option was tested in three American cities in the last year and performed “incredibly well,” according to Chipotle.
The chain is additionally making digital improvements to encourage more orders, including away from lunchtime. It launched a loyalty program, sped in the drive-thru process with “Chipotlanes” for pickup orders and added an additional make line for online orders. It’s also began to offer delivery. Digital orders also are going through the roof. Within the second quarter, they grew 99% and accounted for 18% of sales. Niccol thinks that certain day, digital orders can make up half of Chipotle’s sales.
Chipotle’s “digital transformation” is about “giving people more access and driving further into this idea of any frictionless experience,” Niccol said. The business plans to continue leaning into tech, he added, noting that this “Chipotlanes” will probably “become a significant part of our business.” Together, the changes make it more convenient for groups to buy, Niccol explained, which means more dinner orders.
“In the event you come in with a group of friends, to move down our line, it may be a bit cumbersome,” he explained. When ordering online or from the app, “it is possible to share the payment, you can order ahead, you may have everybody’s order, you just turn up, you sit down or you can grab and go.”
By concentrating on lunch and dinner, Chipotle avoids the expenses associated with breaking into breakfast. The meal may be lucrative, but there’s a very high barrier to entry for businesses that don’t already serve food each morning. Wendy’s, for instance, recently shared which it intends to hire about 20,000 US employees and invest $20 million in serving breakfast nationwide.
It’ll be especially difficult to recruit so many employees in such a tight labor market. Chipotle, for its part, is attempting to attract workers by encouraging mobility in the company, offering quarterly bonuses and, amongst other things, teaching unique skills.
“The first week on the job we teach you knife skills concerning how to actually cut vegetables, how to cut lettuce, how you can cut avocados, how you can mash guacamole,” Niccol said. “These are generally all skills that transfer then with other opportunities inside the restaurant industry.”
To date, Chipotle’s efforts are most often working. The company’s stock has nearly doubled up to now this coming year, and its sales and in the next quarter jumped 13% to $1.4 billion. Niccol has been credited with helping turn the mjjrlx around after E. coli outbreaks in 2015 and 2016 drove customers away.
Today, Chipotle has roughly 2,500 restaurants. After 2014, there was about 1,800 Chipotle locations. Niccol thinks that figure could grow to around 6,000, he told Romans, without specifying a timeline. “We’re just starting out.”
Chipotle’s Chief Reputation Officer Laurie Schalow told TODAY the guac’s recent appearance was due to a change of the avocado supply since they switch between sources during peak growing seasons in various locations. Schalow said that many locations will begin using mostly Mexican-grown avocados at the end with this month. With that mystery solved along with a new meat on the menu, this is a good week to be a Chipotle fan.