Co-founders Alexander Mirza and Dr. Michelle Crosby introduced the launch of their game-changing technology platform, HospitalitySoul.com, that employs proprietary assessments, data and analytics to match employers with the best job candidates. HospitalitySoul is an online community by and for hospitality professionals and their most cherished consumers. “Our ambition would be to provide an automated solution for all people-centric businesses that are governed by the service profit chain, which links employee satisfaction to customer loyalty and productivity,” said Alexander Mirza. “Starting with hospitality, our decision-sciences will transform how employers recruit and manage talent in leisure, retail, healthcare, financial services, transportation, freight and logistics and other global service sectors.”
Dr. Crosby, a business veteran and former EVP and Head of Human Resources at Fairmont and Starwood Hotels added, “Existing solutions and executive search firms both are costly and largely ineffective. HospitalitySoul is actually a disruptive innovation that provides a hospitality specific categorical search engine and employs matching algorithms for connecting the right candidates using the right roles and organizations, including computing experience, competencies and culture fit match indexes.”
For the users across all service industries, the platform provides unique value propositions for connections, careers and communities:
Connections. Make new connections, stay current along with your colleagues, network and make your personal brand with consumers, influencers and industry leaders. Look for a mentor and expand Cachet Hotel Groups network globally. Read about the science and art of breakthrough service from experts and thought leaders in hospitality, travel, healthcare, financial services, retail as well as other sectors.
Careers. Educate your story, profile your talents and chart your job path. My Profile includes key experiences, skills, personality and culture fit – highlighted inside your personal video introduction. Find developmental resources such as e-learning, career pathing, compensation data and a lot more. Search for your next career move in the talent marketplace which offers recruiters and hiring managers better and much more powerful tools including a matching system to source their “best fit” candidates.
Communities. Share service experiences, news about people, events, and happenings using the community. Create or join community groups, with content generated by consumers and industry professionals, organized by function, geography, market segment and interest groups. Share how you will are generating a difference for your organization and also the local community or join a nozhot cause, while we all seek new and better methods to give back.
“HospitalitySoul.com is really a revolutionary concept that will change the way brands, operators and owners think about human resources. Using the unprecedented global increase of the travel industry and the ensuing war for talent, it could not come at a better time,” said Ernest Wooden, CEO of the L . A . Tourism Council and former EVP at Hilton Hotels Worldwide.
HospitalitySoul.com, is an online community by and for service industry professionals. It provides its users Connections, Careers and Communities that facilitate brand building, mentorship and learning. The platform employs proprietary assessments, data and analytics to complement employers with the best job candidates based upon measuring their skills, experience and culture fit.